Privacy Policy

Effective Date: October 7, 2024

Taaza Cheese Industries LLC (“Company,” “we,” “our,” or “us”) operates the website taazacheese.ae (“Website”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website and interact with our services. By using this Website, you consent to the practices described in this policy.

We are committed to protecting your privacy and ensuring that your personal data is handled responsibly and transparently in compliance with applicable UAE data protection laws and regulations.

1. Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and delivery address.
Transaction Information: Order history, payment method, and billing details.
Technical Information: IP address, browser type, operating system, and browsing behavior on our Website.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience and track interactions with our Website. (See our Cookie Policy for more details.)

2. How We Collect Information

We collect personal data in the following ways:

When You Provide It Directly: For example, when you place an order, sign up for our newsletter, or contact us via email at info@taazacheese.ae.
Automatically: Through the use of cookies and tracking technologies when you browse our Website.
From Third-Party Sources: In some cases, we may receive information about you from third-party services, such as payment processors or advertising platforms.

3. How We Use Your Information

We use the personal information collected for the following purposes:

Order Fulfillment: To process, fulfill, and deliver your orders.
Customer Support: To respond to your inquiries and provide customer support.
Marketing: To send promotional emails, newsletters, or special offers related to our products and services. You can opt out of marketing communications at any time.
Improving Our Services: To analyze Website traffic, improve our products, and enhance the user experience.
Compliance and Legal Obligations: To comply with applicable laws, prevent fraud, and respond to legal requests.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:

Service Providers: We may share data with third-party vendors, such as payment processors, delivery partners, and IT service providers, to facilitate our business operations.
Legal Requirements: We may disclose personal data if required by law or in response to valid legal requests from public authorities (e.g., a court or a government agency).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

5. Data Storage and Retention

We store your personal data on secure servers located within the UAE. We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements.

When your personal data is no longer required, we will securely delete or anonymize it in accordance with applicable legal and regulatory obligations.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These measures include, but are not limited to, encryption, access controls, and regular security audits.

However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

7. Your Rights

You have the following rights concerning your personal data under applicable UAE data protection laws:

Right to Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You can request corrections to any inaccurate or incomplete data.
Right to Erasure: You may request the deletion of your personal data under certain circumstances.
Right to Object: You can object to the processing of your personal data for marketing purposes or in specific situations.
Right to Data Portability: You have the right to request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@taazacheese.ae. We will respond to your request within a reasonable timeframe, usually within 30 days.

8. Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have collected personal data from a child, please contact us immediately at info@taazacheese.ae, and we will take steps to remove such information.

9. Third-Party Links

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Taaza Cheese Industries LLC
Address: Plot 254, Al Hamra – Industrial Zone – Ras Al Khaimah
Email: info@taazacheese.ae

By using our Website, you acknowledge that you have read and understand this Privacy Policy. Thank you for trusting Taaza Cheese Industries LLC with your personal data.

This Privacy Policy covers the necessary legal and regulatory considerations for handling personal data, ensuring your compliance with data protection standards in the UAE.